Is this ATO compliant?

Yes. Claim Mate is designed specifically for Australian tax requirements. Reports follow Australian financial year quarters (Q1: Jul-Sep, Q2: Oct-Dec, Q3: Jan-Mar, Q4: Apr-Jun) and include all necessary information for BAS and tax returns.

How does AI receipt scanning work?

Simply capture a receipt with your phone. Our AI automatically extracts merchant name, date, amount, line items, and suggests categories. You can review and edit any details before saving.

Can I track vehicle trips for tax deductions?

Absolutely. Enter start and end addresses (Australian addresses only), and Google Maps calculates the distance automatically. Create return trips with one tap. All trips are organized by financial quarter.

What format are the reports in?

Reports are generated as comprehensive PDFs, organized by financial quarter. They include all expenses with receipts, all trips with distances, and are formatted for easy submission to the ATO or your accountant.

Do I need to connect my bank account?

No. Claim Mate works with manual receipt scanning and trip logging. You maintain full control over your data.

Yes. All data is encrypted and securely stored in the cloud. We use industry-standard security practices. Your information is private and protected.

Can I use this on multiple devices?

Yes. Claim Mate syncs all your data across devices. Start tracking on your phone, review on your tablet — everything stays in sync.

What if I need to edit or delete an expense?

You can edit any expense details at any time, or delete expenses with a confirmation step. All changes are synced across your devices.

Privacy Policy | Claim Mate

Claim Mate – Privacy Policy

Last updated: 3 January 2026

This Privacy Policy explains how Claim Mate collects, uses, and protects your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

1. Information We Collect

We may collect:

Contact information (e.g. email address)
Business information
Expense data and receipt images
Trip and location data
Usage and diagnostic data

2. How We Use Your Information

We use your information to:

Provide and improve the Service
Generate expense and trip reports
Communicate with you about your account
Process payments and subscriptions

3. Location & Financial Data

If enabled, Claim Mate may collect location data for trip tracking. Financial information such as receipts and expense details is stored securely and used only for record‑keeping purposes.

4. Third‑Party Services

We may use trusted third‑party providers for:

Payment processing
Receipt OCR and image processing
Cloud hosting and analytics

These providers only access data necessary to perform their services.

5. Data Storage & Security

We take reasonable steps to protect your information using industry‑standard security measures. However, no system is completely secure.

6. Data Retention

We retain personal information only as long as necessary to provide the Service or meet legal obligations.

7. Your Rights

You may:

Request access to your data
Request correction or deletion
Withdraw consent where applicable

Requests can be made by contacting us.

8. Cookies & Analytics

Our website may use cookies and analytics tools to improve performance and user experience.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website.

10. Contact Us

For privacy questions or requests, contact: info@claim-mate.com